Franchise Growth Director
At Comfort Keepers, we’re on a mission to elevate the human spirit — and that starts with empowering our franchise owners to build strong, successful home care businesses in their communities.
We’re seeking a Franchise Growth Director to serve as a strategic growth partner across our franchise network, supporting new owners through launch and helping established offices scale sustainably. This is a high-impact, consultative leadership role for someone who thrives on coaching, performance improvement, and driving results in a multi-unit environment.
What we Offer:
- Competitive compensation
- Comprehensive Benefits Package, including: Paid Time off, Health/Dental/Vision Insurance, Ancillary Insurance options, 401k Retirement Plan with Company Match
- Remote work flexibility
- Opportunity to grow with a mission-driven organization
- Compensation $90,000-$110,000/yr based on experience
- Position is bonus eligible
About the role: As a Franchise Growth Director, you will:
Drive Franchise Growth & Performance
Partner with franchise owners during launch, ramp-up, stabilization, and expansion phases
Accelerate key metrics such as revenue growth, client acquisition, and billable hours
Deploy scalable growth playbooks and best practices across the network
Identify opportunities for market expansion and operational optimization
Proactively intervene when performance targets are at risk
Coach, Enable & Support
Serve as a trusted business coach to franchise owners and leadership teams
Lead data-driven performance reviews and growth planning sessions
Reinforce accountability and execution excellence
Partner with Learning & Development to support impactful training programs
Strategic & Data-Driven Planning
Analyze network performance to uncover trends, risks, and opportunities
Conduct SWOT analyses to inform customized growth strategies
Support short- and long-term planning aligned with financial and EBITDA goals
Provide insights to Franchise Operations leadership on system-wide initiatives
Cross-Functional Collaboration
Work closely with Regional Directors, Marketing, HR, Finance, Compliance, and Franchise Support
Align growth strategies with brand standards and operational expectations
Support rollout of new tools, programs, and initiatives
Franchise Lifecycle Support
Guide franchisees through onboarding, recovery, and expansion
Identify early warning signs of operational challenges
Promote models that balance growth, quality care, and caregiver engagement
What We’re Looking For5+ years of leadership experience in business growth, operations, franchise support, or multi-unit environments
Proven success coaching business owners or senior leaders
Strong business acumen with a results-driven mindset
Ability to analyze data and translate insights into action
Exceptional communication, relationship-building, and organizational skills
Bachelor’s degree in Business, Marketing, Healthcare, or related field (or equivalent experience)
Franchise, multi-location, or healthcare experience strongly preferred
This is a remote position with approximately 50% travel across the United States.
Candidates must have easy access to a major airport.
Preference will be given to candidates located in or near:
Los Angeles, CA
Chicago, IL
Washington, DC Metro Area
Miami, FL
Atlanta, GA
Dallas, TX
Comfort Keepers Franchising, Inc. is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws.